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Pick a category from the home page, browse the pros near you, choose a date and time, and confirm. You'll get an instant confirmation on the app and a reminder 24 hours before the booking.

Yes. Free cancellation up to 24 hours before the booking start time. Between 24 and 4 hours, a 50% fee applies. Inside 4 hours or no-shows, the full booking amount is charged to the pro. Reschedules are always free.

We hold your payment securely when you book. The pro is paid after the job is marked complete. You never need to hand over cash or transfer money — everything is handled in-app via UPI, cards, and netbanking.

Every pro on Kaamwala passes a four-step verification: Aadhaar / PAN / Driving Licence ID check, background check, reference verification, and an in-person or video onboarding call. We re-verify annually.

Open a support ticket from your order page within 72 hours. We'll mediate with the pro and, if needed, process a full or partial refund. Trust & Safety escalations are reviewed within 24 hours.

For cleaning and yard work, yes (or you can leave a key/code with the pro via the in-app messaging). For equipment rentals, you only need to be home for delivery and pickup — coordinate the window in chat.

Tips are never required and never expected. If your pro did an exceptional job, you can add a tip in-app after the booking — 100% goes to the pro.